Email : gilgum07@gmail.com
Phone : 082320272984
Address : Kp Cibako RT/RW 003/003 Desa Cipetir - Kec Cibeber , Kab Cianjur - West Java 43262, IndonesiaReturns and Refunds
Return & Refund Policy
We want you to be happy with every purchase you make at Tawonwasp.com. If, for any reason, you are not completely satisfied with your purchase, you can return it to us for a full refund, exchange, or store credit within 30 days of the purchase date.
Here are the terms and conditions of our return & refund policy:
- Condition of Goods: Items must be returned in their original, unused, and undamaged condition, with all original tags and packaging attached.
- Proof of Purchase: Please include your original proof of purchase, such as a receipt, invoice, or order confirmation, when returning an item.
- Return Shipping Costs: Customers are responsible for return shipping costs, unless the return is due to our error (e.g., wrong or damaged item shipped).
- Refund Method: Refunds will be processed to the original payment method used for the purchase. Please allow a few business days for the refund to appear in your account.
- Exceptions: The following items are not eligible for return or exchange:
How to Return an Item:
- Contact our customer service team at gilgum07@gmail.com or +6282320272984 to initiate the return process.
- Pack the item securely in its original packaging.
- Include your original proof of purchase.
- Ship the returned item to the following address:
Kp cibako rt/rw 003/003 desa cipetir kec, cibeber kab, cianjur, jawa barat, Cianjur, West Java 43262, Indonesia
Return Processing:
Once we receive your returned item, we will inspect it to ensure it is eligible for a refund. If the return is approved, we will process your refund within 3 business days.
Contact Us:
If you have any questions or concerns about our return & refund policy, please do not hesitate to contact us at gilgum07@gmail.com or +6282320272984.
